Please take a look at some of our Frequently Asked Questions to get a better idea of what a massage session at ReVital Massage might be like. 

What should I expect on my first visit?

 

You should plan to arrive 10 to 15 minutes before your scheduled appointment to allow time for paperwork if necessary. If you arrive late, your appointment will still end on time in consideration of the next client. 

 

We have water and hot tea available as you wait.  Your therapist will greet you and show you to your room where you will discuss your treatment plan, health history, prior bodywork experience, your preferences and what you want to get out of this particular massage.  If there are any areas of your body that you would prefer be avoided, this is the time to let your therapist know. 

 

Your therapist will leave the room and allow you time to undress and lay down comfortably on the massage table. Please undress to the level of your comfort. During the massage, you will be draped to protect your privacy, so you may feel comfortable completely undressing.  If you feel more comfortable wearing undergarments, please feel free to do so. 

 

This is your session to simply relax, focus on breathing and allow your therapist to move your limbs with some assistance.  Your therapist will check in with you periodically for feedback on pressure and general comfort.  Please speak up if you become uncomfortable for any reason.  If you feel pain, if you need more pressure, if you are too warm or are cold, if the music is too loud, if you become congested, just let us know! Our work is more effective when you are comfortable and relaxed.

 

When your session is over, your therapist will leave the room and allow you to take your time getting up.  When you are ready, come back to the reception area and enjoy a bottled water before checking out. 

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What about talking during a massage session?

 

Of course you may talk during your session.  The session is all about you relaxing and enjoying the experience.  Sometimes a therapist will discourage you from talking in the hopes that you will gain a deeper relaxation, but nothing is really stopping you from talking. 

 

Should I tip my therapist for the massage?   

 

Though not required, gratuities are a great way to show appreciation for the quality of service provided by our therapists.  Tips average between 15%-20% of the service price.  You may leave a tip in cash or add it to your credit card at check out. 

 

When should I not get a massage?

 

There are few conditions that would prevent you from enjoying massage.  However, you should not book a massage if you have a fever, cold/flu or contagious skin infection. 

 

With some conditions, it’s a good idea to get a physician’s approval before getting a massage.  These might include: pregnancy, cancer, certain heart conditions). 

 

Do you accept credit cards?

 

Yes, all major credit cards are accepted – MasterCard, Visa, Discover and American Express

 

Do you accept insurance? 

 

We do not accept medical insurance; however, we can provide you with the necessary documentation to file for reimbursement.  Please check with your company for benefits and any documentation requirements.  We accept HSA/FSA (Health Savings Account) cards.

 

What if I have to cancel at the last minute?

 

Please see our booking and cancellation policy under the about us tab. 

 

What does a massage license or certification mean?

 

A license or certification means that a therapist has met the requirements and paid the fee to legally practice massage in your city, county, state.  To obtain a license, a therapist has to attend an accredited school and complete a certain number of hours of training in various techniques and sit and pass a test.

 

 

 

More Questions????  call us at 512.291.7717

 

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