We require 24 hour advanced notice when canceling an appointment. This allows other clients to to make an appointment and our therapists to be booked. If you are unable to to give us 24 hour notice we will have to charge for the appointment booked.
Appointments booked and made on the same day are subject to our cancellation policy and will be charged if canceled.
LATE ARRIVALS-If a client is late for their appointment the session will still end on the scheduled time. This is so any appointments scheduled after yours can begin on time. This is why it is so important to arrive at least ten minutes before the scheduled time.